Boilers & Central Heating – Corgi HomePlan – How Safe Is Your Home

Boilers & Central Heating


Know the dangers

Boilers & Central Heating

Know the dangers

Know the dangers

A badly fitted or maintained boiler or gas appliance is a serious hazard to you and your family. If left unchecked, this can result in carbon monoxide poisoning, fires and even explosions.

In the last three years, an estimated one in nine homes inspected by the Gas Safe Register has been found to have an unsafe gas appliance and one in eleven has an unsafe boiler.*

A faulty boiler, or one that has a blocked or leaky flue, can release a poisonous gas called carbon monoxide. Breathing in carbon monoxide can make you unwell and being exposed to high concentrations can be fatal.

Prevention is crucial – you should always ensure that a Gas Safe registered engineer carries out any installations or maintenance of gas appliances.

As a backup, make sure audible carbon monoxide alarms are fitted near any gas appliances. When purchasing an alarm, always make sure it carries a British or European approval mark, such as a Kitemark and it is installed, checked and serviced in line with the manufacturer’s guidelines.

As well as the dangers of CO, a gas leak from your central heating can cause a fire or explosion. This can result in catastrophic consequences. In June 2012, one gas blast on a street in Oldham, Greater Manchester, completely flattened three terraced houses and killed a child.

Knowing the dangers of a badly fitted boiler is an important part of keeping you and your family safe. Always look out for signs of general wear and tear or improperly fitted gas appliances. Following the advice below will help you ensure your gas system is totally safe.

When to call the experts

  • If you smell gas you need to act quickly. Immediately stop using all your cooking and heating appliances, gas and electric. Make sure the room is well ventilated by opening all doors and windows.
  • If you have access to your gas isolation valve turn it a quarter turn so the lever is at 90 degrees to the upright gas pipe. You should then ring the National Gas Emergency Service on 0800 11 999.
  • If you suspect you or anyone in your house has inhaled carbon monoxide it is important that you get fresh air immediately; turn off the appliance and leave the house.
  • Visit your GP or go to the hospital as soon as possible – let them know that you suspect carbon monoxide poisoning. They can do a blood or breath test to check. If you think you are in danger ring the National Gas Emergency Service on 0800 11 999.

What Corgi HomePlan can do

We provide 24/7 support to our customers with trained technicians on the end of the phone in our UK call centre. If it’s not possible to fix your problem over the phone, they’ll despatch an engineer. Our policy holders get unlimited call-outs. Call-out times are normally two hours for an emergency and 24 hours for other call-outs. Our Gas Safe registered engineers are local to you and trusted names in your area.

As we take safety seriously, we include an annual boiler service in our maintenance plans so that your boiler is working safely and efficiently every year

Plus we operate a new parts only policy on all repairs, so you can rest easy knowing you’re in safe hands.

* Public sector information published by the Health and Safety Executive and licensed under the Open Government Licence.